Terms & Conditions

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The Head Office of Kistechnosoftware Pvt. Ltd. is located at –72/269, 2nd Floor, Shipra Path, Paramhans Marg, Mansarovar, Jaipur, Rajasthan, India-302020. These terms and conditions apply to work done from any office of Kistechnosoftware Pvt. Ltd.

The primary area of business for Kistechnosoftware is providing design and development resources for Website Publishing, designing, development and software application development, mobile application development, IT Support services, Quality Analysis (QA) and Digital Media. Kistechnosoftware also specialises in providing highly focused Website Publishing, designing, development and software application development, mobile application development, IT Support services, E -marketing solutions such as Digital Marketing (SEO) Search Engine Optimization, e-communication strategy.

The Services

  • Deliver a custom or template conversion design service as per the specifications submitted by the customer.
  • Keep the customer informed on the progress and development of the project within the time scales agreed between KISTECHNOSOFTWARE PVT. LTD. and the customer.
  • Provide the customer with access to a demo server during the delivery and acceptance phase
  • Make any modifications to the design as outlined in the delivery and acceptance criteria as noted below.
  • Prepare and release the design to be installed by the customer.
  • Delivery and acceptance

    KISTECHNOSOFTWARE PVT. LTD. will use all reasonable endeavors to deliver the project to the customer for acceptance testing on or before the agreed delivery date. During the acceptance period, the customer will carry out acceptance tests via an online demo server to determine:

    The design conforms in all material respects with the original specification as outlined in the customers Proposal / specification document. If the design does not meet the above acceptance criteria the customer will send to KISTECHNOSOFTWARE PVT. LTD. a written notice via email within 7 days setting out in detail the respect(s) in which the design does not meet the acceptance criteria. KISTECHNOSOFTWARE PVT. LTD. will then complete the following steps

    KISTECHNOSOFTWARE PVT. LTD. will review the customer’s feedback in conjunction with the original design specifications in relation to the defects and will modify the design so that it meets the acceptance criteria within a time frame to be agreed with the customer.

    The design will be deemed to have been accepted by the customer if the customer does not give any notice of defects during the delivery and acceptance period or the customer publishes the design after the design is released to the customer by KISTECHNOSOFTWARE PVT. LTD

    Charges and paymen

    KISTECHNOSOFTWARE PVT. LTD. will not charge more than the amount previously agreed unless the customer has varied the specifications of the work since the agreement. KISTECHNOSOFTWARE PVT. LTD will not undertake changes to the specifications of the work which would increase the cost, without prior written authorization from the customer. A 50% deposit is payable by the customer to KISTECHNOSOFTWARE PVT. LTD. before the project starts. The final 50% payment is payable by the customer before the design is released and after the delivery and acceptance terms are met. Invoices for the above charges and payments will be processed through the bank account details provided by KISTECHNOSOFTWARE PVT. LTD.

    Offers and Proposals

    Offers and proposals made by KISTECHNOSOFTWARE PVT. LTD. to potential clients should be confidential and remain the property of KISTECHNOSOFTWARE PVT. LTD. Such offers and proposals or the information contained within them must not be passed to third parties or publicly disseminated without prior written authorization from KISTECHNOSOFTWARE PVT. LTD. This includes, but is not limited to, technical features, functionality, aspects of the design and pricing information.

    Supply of Materials

    The customer is to supply all materials and information required for KISTECHNOSOFTWARE PVT. LTD. to complete the work in accordance with the agreed specification. Such materials may include, but are not limited to, photographs, written-copy, logos and other printed materials. Where the customer’s failure to supply such materials leads to a delay in completion of the work, KISTECHNOSOFTWARE PVT. LTD. has the right to extend previously agreed deadlines for the completion of the Work by a reasonable amount.

    Warranty by Client as to Ownership of Intellectual Property Rights

    The Customer will obtain all the necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks or any other material it supplies to KISTECHNOSOFTWARE PVT. LTD. for inclusion on the Web design project. The conclusion of a contract between KISTECHNOSOFTWARE PVT. LTD. and the customer shall be regarded as a guarantee by the customer to KISTECHNOSOFTWARE PVT. LTD. that all such permissions and authorities have been obtained and that the inclusion of such material in the Web design project would not constitute a criminal offence. By agreeing to these terms and conditions, the Customer removes the legal responsibility of KISTECHNOSOFTWARE PVT. LTD. and indemnifies the same from any claims or legal actions however related to the content of the Customers site.

    Right to Terminate

    KISTECHNOSOFTWARE PVT. LTD. reserves the right to refuse or break a contract without prior notice, if it is believed that the Client, their website, or any material is illegal, immoral, or otherwise unacceptable

    Intellectual Property Rights

    Subject to full payment of the Charges, KISTECHNOSOFTWARE PVT. LTD undertakes not to design or create (or be involved in the design or creation) of any design, web application or web page with the look and feel of which is:

  • Identical to the look and feel of the Website; or
  • Substantially like the look and feel of the Website
  • Ensure that data on their site is regularly backed up and that a contingency plan is in place to minimize possible losses because of software failure or site access.

    Jurisdiction

    This Agreement shall be governed by the laws of India which shall claim venue and jurisdiction for any legal action or claim arising from the contract between KISTECHNOSOFTWARE PVT. LTD and the Client. The said contract is void where prohibited by law.

    Change of Terms and Conditions

    KISTECHNOSOFTWARE PVT. LTD reserves the right to change the terms & conditions outlined in this Document. The customer will be informed of revisions as and when they are issued

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